How to Remove Reviews from Facebook?

Facebook reviews play a powerful role in shaping a brand’s online reputation. Positive reviews help build trust, while negative or fake reviews can damage credibility and reduce conversions. Many business owners and individuals often ask questions like how to remove reviews from Facebook, how do you remove a review on Facebook, or how can I delete a Facebook review.

In this detailed guide, we’ll explain how to remove reviews from Facebook, what you can and cannot delete, how to report fake or harmful reviews, and how to manage reviews on Facebook Marketplace. We’ll also explain how Quantum IT Innovation can help you protect and improve your brand reputation.

Why Facebook Reviews Matter for Businesses

Facebook reviews play a major role in shaping how people see your business online. Before customers visit your website or contact your team, many of them first check your Facebook page to see what others are saying about you. This makes reviews a powerful influence on trust, sales, and brand reputation.

Customer trust: Positive Facebook reviews create instant confidence in your business. When people see real customers sharing good experiences, they feel reassured that your products or services are reliable. On the other hand, negative reviews, especially when left unanswered, can raise concerns about service quality, professionalism, or customer support, even if the issue was minor.
Purchase decisions: Facebook reviews often act as the final deciding factor before a purchase. Many users compare businesses based on ratings and comments, and a single bad review can cause potential customers to choose a competitor. This is why understanding how to remove a review on Facebook or how to erase a review on Facebook becomes important when a review is misleading, fake, or violates Facebook’s policies.
Brand credibility: Your reviews reflect your brand’s image. A page filled with thoughtful, positive feedback appears more professional and trustworthy, while unmanaged negative reviews can damage credibility. Reviews also show how a business handles criticism, polite responses and quick resolutions can actually strengthen brand perception, even in difficult situations.
Local SEO rankings: Facebook reviews don’t just influence users, they also impact search engines. Reviews help platforms understand your business reputation, relevance, and engagement level. A higher number of positive reviews can improve your visibility in local search results, making it easier for nearby customers to find you.

Because Facebook reviews affect trust, sales, and online visibility, knowing how to remove a review on Facebook or how to erase a review on Facebook is essential for protecting your brand reputation and maintaining a strong digital presence

Can You Remove Reviews from Facebook?

This is the most common question.

Important Truth:

You cannot directly delete someone else’s review on Facebook unless it violates Facebook’s community standards. However, you can manage reviews in the following ways:

Delete your own reviews: If you have left a review on another business’s Facebook page, you can easily remove it by going to the review section, selecting your review, and choosing the delete option. This helps you correct mistakes or remove outdated opinions.
Report fake, abusive, or spam reviews: If a review is fake, contains hate speech, or violates Facebook’s policies, you can report it to Facebook for review. Facebook may remove the review if it is found to break their community standards.
Turn off reviews on your business page: Business page owners can disable the review feature entirely from their page settings. This prevents new reviews from being posted while still allowing you to manage your page content.
Respond professionally to negative reviews: Replying politely and professionally to negative feedback shows accountability and builds trust with potential customers. A well-written response can often turn a bad review into a positive brand impression.

Understanding these options is the key to managing Facebook reviews correctly.

How Do You Remove a Review on Facebook That You Posted?

If you’re wondering how to delete a Facebook review that you personally left, follow these steps:

Steps to Delete Your Own Facebook Review:

Log in to your Facebook account
Go to the business page where you left the review
Scroll to the Reviews section
Find your review
Click the three dots (⋯) next to it
Select Delete
Confirm deletion

That’s it. This answers questions like:

How do you remove a review on Facebook?

How can I delete a review on Facebook?

How do I delete a Facebook review?

How to Delete the Review I Left on Facebook

Many users ask how to delete the Facebook Marketplace I left, especially after resolving an issue with a seller or buyer.

Steps to Delete a Facebook Marketplace Review:

Here are the steps rewritten clearly in bullet points:

Open Facebook
Go to Marketplace
Click on Your Profile
Find Ratings & Reviews
Locate the review you left
Tap the three dots next to the review
Choose Delete Review

Once deleted, the review will no longer appear on the user’s Marketplace profile.

Also, Read

How Can I Remove a Review on Facebook That Someone Else Posted?

If the review was posted by another user on your business page, you cannot delete it directly. However, you still have options.

Option 1: Report the Review to Facebook

You can report a review if it is fake or spam, contains hate speech or abusive language, is irrelevant to your business, or is written by someone who has never used your service.

Steps to Report a Review:

Go to your Facebook business page
Navigate to the Reviews section
Find the review
Click the three dots
Select Report
Choose the reason
Submit for review

If Facebook finds it violates guidelines, the review will be removed.

Option 2: Turn Off Reviews on Your Facebook Page

If reviews are causing more harm than good, you can disable them entirely.

How to Turn Off Facebook Reviews:

Go to your Facebook business page
Click Settings
Select Privacy or Templates & Tabs
Find Reviews
Toggle Off

Note: This hides all reviews (good and bad).

How to Handle Negative Reviews You Cannot Delete

Sometimes reviews don’t violate Facebook rules and cannot be removed. In such cases, the best strategy is professional response and reputation management.

Best Practices:

Respond politely and calmly
Acknowledge the issue
Offer a solution
Take the conversation offline

A professional response often builds more trust than deleting reviews.

How to Erase a Review on Facebook Using Reputation Management

If you’re struggling with repeated negative or fake reviews, reputation management is the most effective solution.

This includes:

Reporting policy-violating reviews
Encouraging genuine positive reviews
Monitoring brand mentions
Improving overall customer experience

This is where expert help becomes valuable.

Common Reasons Facebook Removes Reviews

Facebook may remove a review if it includes:

Fake accounts or bots
Spam links or promotions
Hate speech or threats
Irrelevant content
Conflict of interest

Knowing this helps you understand how to remove reviews from Facebook legally and ethically.

Also, Read

Tips to Prevent Negative Facebook Reviews in the Future

To prevent negative Facebook reviews in the future, focus on delivering excellent customer service at every touchpoint so customers feel valued and heard.

Respond quickly and professionally to complaints before they escalate into public criticism, showing that you care about resolving issues.

Encourage satisfied customers to share their positive experiences by asking them for reviews, which helps balance your overall rating.

Regularly monitor your Facebook page to stay aware of feedback, comments, and messages in real time.

Using professional social media management can further help you maintain a positive online presence, handle reviews effectively, and protect your brand reputation.

How Quantum IT Innovation Can Help You Remove Facebook Reviews

At Quantum IT Innovation, we specialize in online reputation management and social media support. We help businesses and individuals who are confused about how to delete a review on Facebook or dealing with harmful reviews.

Our Facebook Review Management Services Include:

Review audit and analysis
Reporting fake or policy-violating reviews
Professional response drafting
Reputation rebuilding strategies
Social media monitoring
Brand trust improvement

Whether you’re facing fake reviews, competitor attacks, or negative customer feedback, our experts guide you with the right strategy. Contact our team here.

Conclusion

Understanding how to remove reviews from Facebook is essential for protecting your brand image and personal reputation. While Facebook doesn’t allow businesses to delete every review, the right mix of reporting, response, and reputation management can make a big difference.

If you need expert help with how you remove a review on Facebook, how can I delete a Facebook review, or managing negative feedback professionally, Quantum IT Innovation is here to support you.

At Quantum IT Innovation, we also specialize in Business optimization solutions SEO services , Web & App Development, Digital Marketing & AI Consulting for B2B and B2C agencies and companies across the USA, UK, Canada, Australia, Ireland, UAE and the Middle East.

FAQs

Q. How to remove reviews from Facebook completely?

You can disable the Reviews tab from your Facebook Page settings, which hides all existing and future reviews. This option is useful for businesses facing repeated spam or irrelevant feedback. However, disabling reviews also removes positive testimonials, so use it carefully.

Q. How do you remove a review on Facebook if it’s fake?

Use the three-dot menu next to the review and report it to Facebook. If it violates Facebook’s community guidelines, the platform will remove it. This process may take time, so regularly monitor your page and provide supporting details when reporting.

Q. How can I remove a review on Facebook that I didn’t write?

You cannot delete someone else’s review directly. However, you can report it or reply professionally to address the issue and protect your brand image. A polite and solution-focused response often helps reduce the negative impact of unfair reviews.

Q. How to erase a review on Facebook Marketplace?

Go to Marketplace, open your profile, and navigate to Ratings & Reviews. Select the review you want to remove and delete it. This option is only available for reviews you personally received or posted within Marketplace transactions.

Q. How can I delete a review on Facebook that I posted?

Visit the business page where you left the review and locate it. Click the three-dot menu and choose the delete option. Once removed, the review will no longer affect the business rating or appear publicly.

Q. How do I delete a Facebook review permanently?

When you delete a review you posted, it is permanently removed. Once deleted, it cannot be recovered or restored.

Q. How to delete the Facebook Marketplace review I left by mistake?

Open Marketplace, go to your profile, and access Ratings & Reviews. Find the review and delete it manually to remove it completely.